Returns & Exchanges
At Lorna Shore, we want you to be fully satisfied with your official merchandise. If you are not happy with your purchase, you may return or exchange unworn and unwashed items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the merchandise is in its original condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via the portal and affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; once received at our warehouse, your refund or exchange will be processed within 7-10 business days.